Mangetti Africa Tours is an innovative and owner managed Travel Company.

PLEASE TAKE NOTE!
Following the announcement of the new regulation put into place by the Ministry of Home Affairs regarding travelling with children in and out of South Africa, please take urgent note of the below summary from the Publication of the Draft Immigration Regulations 2014 in regard to documentation required when travelling with children under 18 years.

NEW TRAVEL REGULATIONS RELATING TO TRAVEL WITH CHILDREN
• Both parents travelling with child(ren) under the age of 18 years have to produce a full/unabridged birth certificate for the child (both parents' details must be on the birth certificate).
• One parent travelling with child(ren) must have consent from other parent in the form of an affidavit or custody agreement confirming permission to travel with child(ren).
• One parent travelling with child(ren) and other parent passed away, must produce death certificate of deceased parent.
• Guardians travelling with child(ren) must provide affidavits from parents giving permission for child(ren) to travel.
Failure to provide these documents can result in being denied entry.

NEW ENTRY, EXIT AND VISA REQUIREMENTS FOR SOUTH AFRICA
• Passport must be valid for at least 30 day after intended date of departure from South Africa.
• Passport must have two blank 'visa' pages (please note that blank 'endorsement' pages will not suffice.
• Visitors to South Africa for tourism, short business meetings or transit: no visa needed for up to 90 days. No extension available on tourism visas.
• All other travellers need visas (incl. academics, students on educational trips, entrepreneurs, workers and volunteers). Must apply in person in country of ordinary residence or citizenship.
• A change of visitor visa status is not possible while in South Africa, so visitors intending to work in South Africa must apply for work visas before arrival in South Africa.
• Overstaying a visa expiry date can result in being declared undesirable and being barred from entering South Africa for a specific period of time.

WHAT TO PACK?
The most important rule is to pack according to your needs, the climate, duration and nature of your travels. Because of space please limit your amount of luggage!
Your clothing should be functional, durable, easily washable and quick drying. Sturdy footwear is essential for any trip. It is necessary to bring warm clothes as it can be very cold at night even in the summer time. Based on dusty roads, especially in Namibia you should pack more exclusive pieces of clothing in vacuum sealable plastic bag. This also applies for technical devices such as mobile phones, cameras, lenses, computers, e.g.

Pack recommendations: (See below extras for camping tours.)
• Waterproof jacket / pants (if you are traveling during the rainy season from December - March)
• fleece jacket / sweater
• bathing suits
• sun hut / sunscreen / sunglasses
• long arm shirts and short sleeves
• hiking / trekking pants
• hiking boots / sturdy shoes!
• flip flops / sandals
• short / long pants
• outgoing outfit / dress
• underwear / socks
• water bottle
• pocket knife
• clothes brush • flashlight / headlamp (+ extra batteries)
• Toiletries / hair dryer (please dispense on camping tours on electric toothbrushes)
• hygiene and wet tissues
• glasses / contact lenses and cleaner (because of the dust please do not use contact lenses during the day )
• Alarm clock
• socket adapter (please ask for adapters for South Africa, Namibia and Botswana)
• backpack or carrying case
• items of personal nature
• personal  medication
• mosquito repelled (for tropical countries)
• a small security lock

Camping tours:
• Sleeping bag / small pillow (camping)
• towels
(Tents, mattresses and cutlery are included in the tour equipment.)

Important!
Please pack for wildlife safaris only clothes in muted colors otherwise there are no restrictions or requirements.

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GETTING READY TO TRAVEL
To go well prepared on your tour, we have compiled a checklist of useful tips.

Travel Documents and Visas
Please check all compelled travel documents for at least 8 weeks before your departure. Find out if you need a visa for entry to South Africa, Namibia or Botswana, as each country has different regulations. For entry to Zimbabwe most Nationalities can obtain the visa directly at the border but some Nationalities needs to obtain the visa from the Zimbabwean embassy in their respective countries. Please insure if you are entitled to obtain a visa on entry to Zimbabwe. The visa must be paid in US$ cash, no credit cards accepted. You can find all important information about Visas on the websites of the respective embassies. For British citizens, the Foreign & Commonwealth Office (FCO) offers free up-to-date travel information at: www.fco.gov.uk.
Please ensure that your passport is still valid at least 6 months after your return and have multiple free pages for immigration use. If this is not the case, there may be difficulties at border crossings.
We ask you, in your own interest, to avoid this by getting a new passport or add pages in your existing passport in time. If you have dual citizenship, travel exclusively with one passport.

It is your own responsibility to insure the validity and accuracy of your travel documents and necessary visa requirements!

Insurance and Travel Insurance / Health
Please obtain the necessary travel and health insurance (compulsory by law) which is tailored to your personal needs and cover you for the entire duration of your travels abroad. Always keep your insurance documents on you personally for access in an emergency.

Health
Because of the different compatibility of medication and vaccinations, you should always consult your doctor or a tropical institute before your departure. You should go 4-8 weeks before departure because some vaccinations only guarantee full protection after repeated application. Recommended for Southern-Africa are hepatitis A and B, typhoid, rabies and all standard vaccinations. We suggest checking if there are sufficient vaccinations or if you require any further vaccinations or if you just need to renew. Some countries require a yellow fever vaccination certificate on entry. Failure to produce a certificate may lead to an entry refusal. In rare cases, the possibility exists that vaccination get administered at the border. Please always keep your vaccination passport on you while traveling.

Unfortunately there is no vaccination against malaria. Here various prophylaxes are recommended. Consult your doctor or a tropical institute on prophylaxes that suites your needs. Malaria is a serious disease and symptoms normally occur 1 to 2 weeks after infection. It’s recommended to observe even after returning home for any symptoms and consult a doctor. Supplementary protection includes insect repellent, a mosquito net and long sleeve clothing in the evenings.
Please be sure of the malaria status of the areas you will be traveling.
For traveling a personalized first aid kid is recommended.

Important!
Always follow the general instruction given by your guide carefully to avoid usually small mishaps or accidents.

Money and Travel Fund
The most common questions before people travel are: how can I keep my money safe and what is the safest ways of payment?

Traveler checks
Traveler checks are more secure than cash but always associated with great effort and partly also on-going cost.

Driving in Namibia
If you are planning to do a self-drive tour in Namibia you will be required to obtain an international driver’s license.

Credit cards
Most travelers choose credit card payment. You should note that not all kinds of credit cards are accepted everywhere. So you should use American Express and Master card only for drawing cash. VISA is the most accepted credit card and therefore recommended. But please keep in mind that even here fees for the use can be requested. Please ask your local bank for more details. Please note that all ATMs only give cash in local currency. You can just draw US$ on ATMs in Zimbabwe.

Cash
The easiest way of payment is still cash. Bureau de change can be found almost everywhere. Generally US$ is the easiest currency to change but Euro and Pound will not be a problem.

Important!
Never carry more cash then you need and always keep credit cards and cash separate from each other.

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BOOKING
Deposit and Payment
• the tour price includes only the specified services and activities that you find in the itinerary and your travel documents. For optional activities, snacks, alcohol, gratuities and donations will have to be paid extra by the individual.
• After conclusion of the contract and delivery of the travel documents, a deposit of 25% of the tour price is payable immediately (the transfer must be received within 7 working days after the booking otherwise the booking will automatically be cancelled).
• The FULL amount of the tour price must be deposited 28 days before the start of the tour (thus if the booking is made within 28 days before the start of the tour the full amount of the tour price is to be paid immediately)

Cancellations
• If the booking is cancelled after the deposit has been made there can be no refund since the deposit will be used to pay the deposits for bookings on the tour.
• If the booking has been canceled less than 28 days before tour start, the customer is obliged to pay the following penalties to Mangetti Africa Tours:
- In case of cancellation 28-15 days before departure, 35% of the price contracted.
- In case of cancellation 14-7 days before departure, 75% of the price contracted.
- In case of cancellation 7-0 days before departure or for not appearing, 100% of the price contracted.

All rights & obligations can be found in our terms and conditions.

TERMS AND CONDITIONS

OBLIGATION
Mangetti Africa Tours are obligated  to provide all services offered subject to the terms and conditions set out herein.

DEFINITION
Mangetti  Africa Tours means: Mangetti Africa Tours (Pty) Ltd/ 2013/030335/07
Passenger means: Individuals, groups or other legal persons using the services and tours offered by Mangetti Africa Tours.
Services means: The provision of accommodations and/ or transportation and/ or meals and/ or activities and/ or services as offered by Mangetti Africa Tours and accepted by the client.

TERMS OF PAYMENT
After conclusion of the contract and delivery of the travel documents a deposit of 25% of the tour price is payable immediately.
The FULL amount of the tour price must be deposited 28 days before the start of the tour (thus if the booking is made within 28 days before the start of the tour the full amount of the tour price is to be paid immediately)
The transfer must be received within 7 working days after the booking otherwise the booking will automatically be cancelled. Where circumstances do not permit the timeous receipt of funds, explicit confirmation of transfer of funds will enable us to reserve services.
Payments may be deposited directly into the following bank account:
Mangetti Africa Tours (PTY) LTD.
First National Bank
Business Cheque Account: 62590908285
Bank Code: 201511
Swift address: FIRNZAJJ
Prices are quoted in South African Rand because of daily changes in the exchange rate for your currency.
Please remit the amount in ZAR to possibly avoid additional payments due to exchange rate fluctuations.

CANCELLATION FEES
If the booking is cancelled after the deposit has been made there can be no refund since the deposit will be used to pay the deposits for bookings on the tour.
If the booking has been cancelled less than 28 days before tour start, the customer is obliged to pay the following penalties to Mangetti Africa Tours:
- In case of cancellation 28-15 days before departure, 35% of the price contracted.
- In case of cancellation 14-7 days before departure, 75% of the price contracted.
- In case of cancellation 7-0 days before departure or for not appearing, 100% of the price contracted.
For tours that include services of certain suppliers with more stringent policies, e.g., National Parks Board, accommodations and others, different cancellation fees will be enforceable. These will be provided when applicable.

PRICES
Prices are subject to alternation without prior notice. Prices are also subject to adjustment in the event of changes in government imposed taxes, fuel price, accommodation charges, tourism levies and/or introduction of national, regional or local taxes or levies of whatever nature.

ACCOMMODATION
Accommodation is as specified in the tour iternerary and is based on two people sharing a double or twin bedded room. The use of specific accommodation is subject of availability. Mangetti Africa Tours reserves the right to make use of alternative accommodation without affecting the tour price. Single accommodation is availible for certain tours at an extra cost as specified in the tour iternerary.

MEALS
The meals are included as specified in the tour itinerary. The client undertakes to disclose any food allergies or intolerances to Mangetti Africa Tours. Mangetti Africa Tours do not take responsibility for any health risks posed by such intolorances.

VISAS AND HEALTH
The guests are required to ensure that all such requirements are attended to as Mangetti Africa Tours accepts no responsibility in this regard.

CHILD POLICY
We do not accept reservations for children under the age of three years on any tour type. We offer special Familiy Tours for travelling with children. For the regular tours the minimum age for children is 8 years old.

RESPONSIBILITY
Mangetti  Africa Tours carries comprehensive client liability insurance details of which will be made available on request. Mangetti Africa Tours is not responsible for any damages sustained by any clients as a result of any act or omission whatsoever of any accommodation or other person.

LAW
The law of the Republic of South Africa shall govern the relationship between Mangetti Africa Tours and the client and the Courts of the Republic of South Africa shall have sole jurisdiction in respect of any claims and/or disputes which may arise between Mangetti Africa Tours and the client, or Agent.

LEGAL NOTICE
All the information on our Internet pages has been carefully checked. However, the author accepts no liability for the current validity, correctness, completeness or quality of the information made available. No claims may be asserted against the author due to material or non-material losses arising from the use or failure to use this information or from the use of erroneous and incomplete information, unless the author is proven to have acted with intent or gross negligence.
All information provided is subject to confirmation and without obligation. The author retains the absolute right to change, supplement or delete parts of the site or the entire content without warning or to close the site temporarily or permanently.
We accept no liability for losses of any kind arising from the use of the information published here.

Copyright and industrial property rights
The entire content of the Internet site is subject to copyright protection, protection of industrial property rights and other legislation for the protection of intellectual property. Its disclosure to others, modification, commercial use or use on other web sites is forbidden. Some pages contain images, the rights to which were purchased from third parties solely for use on this website.
The author makes every effort to observe the copyrights for any graphics, sound documents, video sequences and texts used in all publications; to use graphics, sound documents, video sequences and texts created by himself, or to use license-free graphics, sound documents, video sequences and texts.
The copyright to published material created by the author remains the sole property of the author of the site. Such graphics, sound documents, video sequences and texts may not be reproduced or used in other electronic or printed publications without the express permission of the author.

Mangetti Africa Tours
7 Chantilly Close
7441 Sunningdale
Cape Town

Reg. No. 2013/030335/07

for questions, please contact us

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